HOW SUPPORT WORKS

A simple start, followed by the support in your package.

Choose the level of help you need, tell Irelora about your situation, and arrange the first interaction through the booking flow.

Support process overview

  1. 01Choose your support
  2. 02Tell us about your situation
  3. 03Arrange your starting conversation
  4. 04Receive support according to your package

STEP BY STEP

From package choice to practical support.

  1. 01

    Choose a package

    Compare Essential, Enhanced / 14-Day, and Premium by scope and public price.

  2. 02

    Provide context

    Share your contact details, preferred language, and the practical situation you want support with.

  3. 03

    Arrange the starting interaction

    Choose an available phone or video time. A valid duration must be configured before the system offers slots.

  4. 04

    Receive the agreed support

    The starting conversation helps organise next steps. Further support follows the scope of the selected package.

CLEAR EXPECTATIONS

Each package has a different level of follow-up.

The starting interaction does not make every package identical. Essential focuses on basic guidance, Enhanced includes 14 days of business-hours WhatsApp follow-up, and Premium has a closer scope agreed before support begins.

CHOOSE YOUR PACKAGE

Start with the support level that matches your needs.