FREQUENTLY ASKED QUESTIONS
Clear answers about Irelora support.
Understand who the service is for, what each package includes, and where Irelora's responsibilities begin and end.
ABOUT IRELORA
Local support for international students
Irelora provides practical, human support before arrival and while international students settle into everyday life in Ireland.
It is for international students who want local orientation before travelling, during arrival, or while adapting to their first days in Ireland.
Support can be arranged in English, Brazilian Portuguese, or Italian.
Choose a package, share your contact details and context, then select an available time for the starting conversation.
PACKAGES AND FOLLOW-UP
Choose the support level that fits
Essential provides basic arrival guidance, pre-arrival orientation, and practical first-step support for settling into everyday life in Ireland.
It includes pre-arrival contact, arrival and first-step support, practical guidance, and WhatsApp follow-up for 14 days during business hours with priority responses.
Premium is extended, higher-touch support for students who need closer assistance. The exact scope is discussed before support begins.
Students on the Enhanced / 14-Day package can use WhatsApp for practical guidance, signposting, and follow-up during business hours for 14 days. It is not a legal or emergency channel.
RESPONSIBLE SUPPORT
Clear service boundaries
No. WhatsApp support is available during business hours for the applicable package. Priority responses do not mean instant or round-the-clock replies.
No. Irelora provides practical guidance and signposting. It does not provide legal advice, immigration representation, or regulated professional advice.
Yes. Education agencies can discuss a local support arrangement for individual students or defined groups.
Ask before booking or during the starting conversation. Irelora will clarify what it can support and signpost you elsewhere when appropriate.